Data Manager

Overview

350.org is looking for a Data Manager to lead 350's data strategy and governance, and foster a data-driven culture that informs strategic decisions.

350’s mission is to keep carbon in our atmosphere to a safe level, below 350 parts per million. We do this by mobilizing ordinary people to campaign for universal access to clean energy and an end to fossil fuels. Our campaigns are rooted in local organizing, so that while achieving measurable reductions in fossil fuel emissions, we also build the power and potential of the climate movement for yet more impact to come.

350.org is an equal opportunity employer. 350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working.

Diverse perspectives and experiences improve the way 350.org carries out our work – including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information.

We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice.

The Data Manager leads the organization-wide data strategy, leading the management of 350’s data reporting tools and CRM - from data modelling and governance to dashboarding and self-serve reporting. They support the creation of organizational KPIs and measurement frameworks, maintain data quality, privacy, and security and deliver clear, actionable reporting that drives decisions.

The role will champion an organization-wide data culture - building shared understanding of the value of data, embedding good practice, and fostering confident use across teams. Working closely with staff at all levels, including the Senior Leadership Team, they will enable evidence-based planning and review, align data priorities to strategic goals, and ensure clear data governance and accountability. They will coordinate internal stakeholders and external vendors to maintain a reliable, scalable data and analytics infrastructure that supports teams to be data-driven.

• Leads 350’s data strategy and governance, supporting the creation of organization-level KPIs and measurement frameworks, in partnership with staff across the organization.
• Drives an organization-wide data culture, building shared understanding of data value, embeds good practice, and works with staff at all levels - including the Senior Leadership Team - so planning and decision making is evidence-based.
• Owns the data warehouse and BI stack (Big Query, Metabase): designs data models, oversees ELT pipelines and transformations, manages permissions, and delivers reliable, documented datasets for reporting.
• Owns the strategic roadmap and technical architecture of Salesforce, defining data governance, security, and quality standards while leading user adoption and change management efforts.
• Develops dashboards, including visualizations, tailored to support data-driven decision-making for staff at all levels.
• Designs and oversees tagging and tracking protocols to enable detailed segmentation and bespoke UX for supporters.
• Co-leads data privacy, security, and compliance for supporter data (GDPR and other relevant regulations): defines retention rules, access controls, and incident response.
• Develop and implement data hygiene protocols, initiating and supervising data clean-up projects.
• Manages external vendors, from scoping to delivery oversight and ongoing performance management.
• Line manages the Senior Data Specialist and Senior CRM Specialists and fosters a collaborative, results-driven, and healthy team environment.
• Other duties…