Culture, Training And Awareness Principal - Information Security

We are seeking a skilled Cyber Security Culture, Training & Awareness Principal to support our efforts to enhance security awareness across all departments and business units. In this role, you will actively contribute to efforts for building and delivering the security culture training and awareness strategy to enhance cyber security awareness and engagement across the business.

• Proactively support the building and delivering of the security culture strategy to enhance awareness and engagement with Info Sec across M&S Globally.
• Cultivate and influence M&S security culture so that organisational, team and individual decisions result in positive outcomes and an understanding that cyber security is everyone’s responsibility.
• Support the development, implementation, and outcome measurement of comprehensive cyber security training and awareness programs and initiatives‑tailored to different departments, teams, and business units.
• Continue with the building and implementation of a Security Champion network within D&T (Digital and Technology) and across the wider organisation.
• Understand the security culture, training and awareness objectives derived from the Info Sec management team and support the translation of these into concrete and measurable deliverables and outcomes.
• Enhance awareness of and engagement with the Cyber Security Brand throughout M&S. Contribute to the creation of branding materials, communication strategies, and campaigns aimed at reinforcing the importance of cyber security among colleagues and partners.

• Bachelor’s degree (advantageous if in Marketing, Public Relations, Cyber Security, Information Technology, or a related field).
• 3 years relevant experience in a similar environment and role.
• Ability to provide security awareness support and guidance to colleagues within Info Sec and the broader M&S.
• A clear understanding of the actions required to develop and promote a Cyber Security Brand.
• Experience of working within or alongside technical teams, with a solid understanding of secure‑by‑design principles and SDLC requirements.
• Proven experience of delivering cyber security training programs.
• Understanding / experience of deploying effective methodologies for measuring and assessing employee awareness levels.

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.

Everyone’s welcome. We’re ambitious about the future of retail. We’re innovating, disrupting, and leading the way into a more inspiring, digital era. It’s an exciting time to be part of M&S.

To support us on our journey, we’re building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together.

Don’t worry if you don’t meet every single requirement of the job description. It’s more of a guide to what’s possible within the role. If you’re passionate, ready to work hard, and think the role feels right for you, we’d love to hear from you.