AI Business Consultant

The team you'll be working with:

NTT DATA is seeking a dynamic and strategic AI Business Consultant to join our growing AI Practice. This is a customer-facing role, collaborating with AI practice colleagues to understand customer problems and design and deliver AI-driven solutions that create real business value. Our AI Practice spans Data Science, Generative AI, and Agentic AI, helping clients across industries harness the power of AI to transform operations, enhance decision-making, and drive innovation.

As an AI Business Consultant, you will play a pivotal role in bridging the gap between business needs and technical capabilities. You will lead advisory engagements, define AI strategies, and support the design and delivery of AI solutions that are ethical, compliant, and impactful.

• Conduct detailed business analysis to identify opportunities for AI adoption and innovation.
• Lead AI readiness assessments, use case discovery, and prioritisation workshops with clients.
• Develop business cases and ROI models to support AI investment decisions.
• Define and document user stories, acceptance criteria, and process flows for AI solutions.
• Collaborate with technical specialists to ensure feasibility and alignment with business goals.
• Facilitate stakeholder engagement sessions and cross-functional alignment.
• Support user research, prototyping, and testing to validate AI solutions in real-world contexts.
• Support compliance with ethical AI principles, data privacy regulations, and public sector service standards.
• Contribute to the development of AI strategy, governance frameworks, and operating models.
• Act as a trusted advisor to clients, guiding them through AI transformation journeys.

• Proven experience in a consulting or advisory role within a customer-facing environment.
• Understanding of AI concepts including machine learning, natural language processing, generative AI and Agentic AI.
• Advisory experience in AI for example readiness assessments, use case prioritisation, ROI modelling, ethical AI, and compliance.
• Experience in product ownership or business analysis within agile delivery teams including business process analysis and the ability to articulate clear, concise user stories.
• Skilled in stakeholder engagement, workshop facilitation, and executive communication.
• Familiarity with tools such as JIRA, Confluence, and data visualisation platforms.

• Knowledge of responsible AI frameworks and ethical considerations in AI deployment.
• Business domain specific knowledge in sectors such as public sector, financial services, telecoms, manufacturing, energy and utilities or others.
• Experience working on AI or data-driven projects in government or regulated sectors.
• Exposure to agentic AI systems and emerging AI technologies.
• Experience with change management and organisational readiness for AI adoption.

• Problem Solving
  :
  Break down complex problems and shape innovative AI-driven solutions.
• Curiosity
  : A passion for emerging tech and a desire to continuously learn and explore.
• Dealing with Ambiguity
  :
  Comfortable navigating uncertainty and shaping direction in evolving environments.
• Collaboration
  :
  Strong team player able to work across disciplines and build consensus.

• Willingness to travel to client sites as required.
• Eligibility to work in the UK and undergo necessary background checks.
• Excellent verbal and written communication skills in English.
• A proactive, self-starter mindset with a strong sense of ownership and accountability.

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility,…