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Service Desk Team Leader — Lead SLAs & Tech Support

Job in Greater London, London, Greater London, EC1A, England, UK
Listing for: Wanstor
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Position: Service Desk Team Leader — Lead on SLAs & Tech Support
Location: Greater London

A leading IT service provider in the UK is seeking a Service Desk Team Leader to ensure customer needs are met and drive exceptional service. The role involves managing the Service Desk function, handling escalations, and leading a team of support technicians. Ideal candidates must have a strong IT support background, knowledge of ITIL, and excellent interpersonal skills. This full-time position in London offers opportunities for professional development and a supportive team environment.
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