Network Operations Engineer

Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more.

We are currently searching for a Network Operations Engineer to join the Network Operations team.

• Monitoring the health of the network and security infrastructure using monitoring and analysis tools
• Reacting to alerts and providing resolution or initial troubleshooting
• Investigating hardware/software problems and working with manufacturers’ support teams to resolve them
• Reporting and troubleshooting network connectivity to third parties
• Reporting and troubleshooting WAN connectivity outages and issues with our partners
• Completing Level 1 support tickets
• Completing network audits to ensure compliance with standards

• Previous usage of Grafana dashboards, ideally Victoria Metrics or at least Prometheus
• CCNP level understanding of Routing and Switching protocols
• Understanding of BGP troubleshooting
• Previous exposure to DC technologies, such as VXLAN
• High level organization and motivation
• Willingness to learn with a positive can‑do attitude
• A love of efficiency and routine

• Competitive Salary & discretionary bonus
• 23 days holiday + bank holidays
• Private healthcare & dental
• Pension
• EV car, workplace nursery, tech, and cycle‑to‑work salary sacrifice schemes
• Team & Company social events
• EMI share scheme
• Free learning and development programmes (CCNP, CCIE, Hashi Corp, Python, Cloud Technology, and more)

• Entry level

• Full‑time

• Information Technology
• IT Services and IT Consulting