Head of Business Systems

Since 2004, we’ve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across key investment strategies:
Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients.

There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That’s why we’re a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times ’Best Place to Work 2025’.

If this sounds like an environment where you would flourish, then read on

Digital & Technology

The Digital & Technology function provides the systems, data, tools and technical capabilities that power Triple Point. The team implements, maintains and optimises platforms that enable the business to operate efficiently, safely and with pace ensuring systems are reliable, integrated, commercially aligned and continually improving. Its purpose is to enhance productivity, reduce risk, enable high‑quality data and reporting and support the delivery of exceptional outcomes across all investment, lending and operational teams.

The Business Systems team sits centrally within Digital & Technology and works across every major business area including Distribution, Private Credit, Finance, Legal, Risk and other core functions.

The team is responsible for the lifecycle of Triple Point’s core systems, including a heavily customised Salesforce platform (with Experience Cloud and customer‑facing portals), integrated tools, data flows and supporting processes.

The team includes system analysts, product managers and an offshore Salesforce development team. It operates closely alongside the Data & Insight team, Tech Ops and Digital Solutions, forming the wider capability that drives automation, integration, AI adoption, data governance and digital enablement across Triple Point.

The Head of Business Systems leads Triple Point’s enterprise systems capability. The role oversees product managers, system analysts, and offshore developers, ensuring that the platforms used across Distribution, Private Credit, Finance, and central teams are reliable, scalable and continually improving.

This role defines the systems strategy, establishes strong governance, and delivers a centrally aligned roadmap that drives automation, data quality, AI adoption and operational efficiency. Working closely with Data & Insight, the role ensures our systems integrate effectively and support high‑quality, well‑structured data that underpins reporting and insight.

The role is critical to enabling operational excellence, reducing manual work, and improving the internal customer experience across Triple Point.

• Lead the enterprise systems strategy and roadmap, ensuring alignment across business units.
• Manage and develop a multidisciplinary team (analysts, product managers, offshore Salesforce developers).
• Establish and maintain governance, documentation and quality assurance standards.
• Act as a key strategic partner to the CIO and wider Executive team, shaping Triple Point’s enterprise systems digital strategy so that it supports the firm’s commercial objectives and risk appetite.
• Provide clear, insight‑led recommendations on roadmap priorities, investment decisions and emerging technology opportunities, balancing innovation with operational stability.
• Own and evolve Triple Point’s Salesforce platform, including Experience Cloud and customer‑facing portals.
• Ensure strong backlog practices, release management discipline and high solution quality.
• Balance configuration, low‑code automation and custom development appropriately.

• Define and enforce frameworks for sprints, releases, testing and documentation.
• Implement Definition of Ready / Definition of Done, code review standards and testing expectations.
• Act as an escalation point for system incidents, maintaining calm and clarity.
• Partner with Data & Insight to embed strong data…