Engineering Manager - Business Services; f​/m​/d

About the Opportunity

We are looking for an Engineering Manager (f/m/d) to lead a new Business Services team, focused on buildingAI-enabled products for marketers. This team will play a key role in expanding Contentful’s impact by capturing adjacent spend and workflows, driving innovation at the intersection of content, data, and AI.

Because this is a new group being formed, it represents a unique opportunity to act as an entrepreneur inside Contentful: shaping vision, culture, and execution from the ground up.

In this role you’ll get to work closely with senior stakeholders across the business to understand business strategy & goals, and work with internal teams and external partners to ensure our technical architecture, tech stack and development strategy are aligned to deliver impact against business goals.

• Lead and grow a high-performing, globally-distributed engineering team
  , ensuring a culture of collaboration, ownership, and continuous improvement.
• Partner with Product, Design, and cross-functional stakeholders to define the roadmap for AI-enabled marketing solutions.
• Build scalable, high-performance products that integrate AI capabilities into marketers’ daily workflows, with a focus on usability, automation, and business impact.
• Drive innovation and experimentation while ensuring secure, reliable, and performant systems.
• Mentor and develop engineers across levels
  , fostering technical excellence and leadership growth.
• Guide the team through solution design, coding, testing, deployment, and operations.
• Ensure alignment between technical execution and business objectives
  , with clear communication of progress and priorities.

We’re looking for an enthusiastic and entrepreneurial Engineering Manager (f/m/d) who thrives in building new teams and products. To succeed in this role, you should:

• 2+ years of experience leading development teams, with a track record of delivering complex, high-impact technical solutions.
• Be comfortable operating in ambiguous, fast-changing environments
  , balancing short-term impact with long-term strategy.
• Experience building or integrating AI-powered products (e.g., LLM-based systems, recommendation engines, personalization features), with a focus on delivering customer and business impact.
• Bring technical depth in modern web technologies and AI/ML-enabled applications, with enough hands‑on experience to guide solutioning and challenge technical decisions.
• Excel at optimizing performance and scalability
  , with experience handling complex content structures and large datasets.
• Balance innovation with immediate impact
  , overseeing technical delivery while driving team capabilities and capacity. You’re eager to work with the latest technologies and products.
• Collaborate effectively across teams (Product, Design, Data, Engineering), aligning technical work with business goals.
• Have a strong mentoring track record, fostering a culture of continuous learning, technical excellence, and quality within a distributed team.
• Embrace continuous learning
  , staying up to date with industry trends and encouraging growth within your team.

• Familiarity with martech ecosystems, marketing workflows, and integrations.
• Experience working in entrepreneurial or incubation environments, such as starting new teams or products from scratch.
• Knowledge of data privacy, compliance, and security best practices in SaaS and AI-enabled applications.

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time
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  A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team…