Head of Network Architecture and Design

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Head of Network Architecture and Design

Here at Capita we are seeking an experienced and visionary Head of Network Architecture to lead the design, implementation, and evolution of our global network infrastructure. The ideal candidate will have a strong background in SDWAN, Cloud WAN, and the migration of traditional MPLS WAN services to cloud‑based solutions. This role requires a deep understanding of network security, extensive experience with Cisco, Juniper, and Palo Alto technologies, and a solid telco background.

The Head of Network Architecture will lead and manage a team of Network Architects and Subject Matter Experts, develop and maintain network technology roadmaps, define network strategy and architecture, oversee the development, planning and implementation of network architecture activities, and ensure alignment with the company’s overall business objectives. The Head will report to the Director of Network Services and work closely with other senior leaders within the organisation.

• Lead the strategic planning and execution of network architecture initiatives.
• Design and oversee the implementation of SDWAN and Cloud WAN solutions.
• Drive the migration of traditional MPLS WAN services to modern cloud‑based architectures.
• Ensure robust network security practices are integrated into all designs.
• Collaborate with cross‑functional teams and stakeholders to align network strategies with business goals.
• Manage and mentor a team of network engineers, fostering a culture of innovation and excellence.
• Evaluate and recommend networking technologies and vendors, including Cisco, Juniper, and Palo Alto.
• Maintain strong relationships with Telco providers and ensure optimal service delivery.

• Significant experience working in the networking industry
• CCIE or CCDE or equivalent qualification level
• Proven expertise in SDWAN, Cloud WAN, and MPLS WAN technologies
• Strong knowledge of network security principles and practices
• Hands‑on experience with Cisco, Juniper, and Palo Alto technologies
• Background in telecommunications and service provider environments
• Demonstrated ability to lead and manage engineering teams
• Excellent stakeholder management and communication skills
• Strong leadership skills with experience leading and managing a team of technical experts
• Expert knowledge of network technologies, protocols, and trends
• Strong analytical and problem‑solving skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively with cross‑functional teams
• Demonstrated ability to develop and implement network architecture standards and guidelines
• Experience in managing vendor relationships
• Ability to be SC or equivalent cleared

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 34,000 colleagues support primarily UK and European clients with people‑based services underpinned by market‑leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly.

• 23 days’ annual leave rising to 27 days holiday in time with the opportunity to buy extra leave
• Company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks, and plenty more
• Volunteering for our charity partners or a cause of your choice – opportunity to take a paid day out of the office
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email rea and we’ll get back to you.

For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

London, United Kingdom

Full time

Permanent