Technical Support Engineer

Overview

Technical Support Engineer

Location:

City of London
Salary: £28,000-£40,000

About the Role We are looking for a talented and motivated Technical Support Engineer who is passionate about technology and enjoys helping people solve problems. You will be the go-to person for a variety of clients in high-profile sectors including FS, delivering both remote and on-site support across London. One day you could be resolving a complex networking issue, the next you might be setting up a new cloud environment or assisting with infrastructure improvements that keep businesses running smoothly.

The Technical Support Engineer will work as part of a close and supportive team that values collaboration, technical excellence and genuine customer care.

• Take full ownership of technical issues from start to finish, ensuring clients feel supported throughout the process
• Troubleshoot and resolve complex technical challenges across a wide range of systems, platforms and networks
• Carry out occasional on-site visits to client locations across London to provide hands-on support when required
• Communicate clearly with clients, providing regular updates and setting realistic expectations

• No explicit qualifications listed in the provided description.