Senior Murex Support Specialist

Job Description

Provide technical solution to the business needs and following best practices and standards. Be the driver for change and promote strategic solutions with the view for building for the long term. Shows Urgency on business related issues and manage business expectations

• Support the Global Markets, Commodities business in Murex
• Market data (real time contribution, end of day,) for assets
• Risk reporting (strike maps, scenario reporting)
• Reporting for support function (deal valuation, market data)

The team will also ensure support and maintenance of all its development and work within an agile framework (ceremonies – Stand up’s, prioritization, internal support catch-up).

• Helping out with user needs collection and anticipation. Analysis of these needs and definition of the required specifications. Multiple solutions proposal: where applicable, provide the sponsors with studies comparing the different options and solutions to facilitate strategic decision making. Implementation and delivery of retained solutions. Support and documentation. Bug tracking, continuous software evolution.
• Make recommendations regarding architecture, technologies and IT solutions.
• Analysis, problem solving and escalation.
• Carry out training and skills assessments at regular intervals.

Follow the branch compliance rules

• Innovative solutions
• New business, activities and products
• Opportunities for efficiency improvements
• Operational risk reduction

• Timely progress updates to direct management as deemed necessary.

• At least 8-10 years’ experience of working with Murex, in a Support role with a BA background, with deep expertise in troubleshooting and resolving issues.
• Experience of implementing and supporting Murex v3.1 with Regards to Front Office, lower version of Murex is a strict no go.
• Experience in Implementing both Linear and non-Linear Products in Murex
• Ability to build out multiple strategies / payoff’s as per business needs.
• Strong Exposure on Front Office Module in Murex.

• Simulations
• RM (Risk Matrix)
• Pricing
• Market Data
• Pre-trade – Debug pricing related issues for FO
• Workflows – Exchange exclusive workflows – integrate various exchanges with Murex
• CICD is a must have

Note:

above list is not exhaustive, but are Must have’s.

• Experience supporting multiple asset classes (Commodities, FX, IRD, Credit, etc.) in Murex.
• Expertise in Capital Markets across different Asset classes and Front to back knowledge of the trade lifecycle, including modelling these in Murex.
• Experience in binary version updates.
• Ability to do a risk assessment on cross asset impact for releases e.g. FX vs Commodities module.
• Past experience / knowledge of integrating flex pricing models, ability to debug and get to the root of the problem, working on defining a solution to fix the underlying problem.
• Strong experience around static data setup in Murex including generators, curve setup, Datamart etc.
• Experience with Livebook, PVLAR, Real time pricing, Risk Matrix is a must. RBPnL would be an advantage.
• Past experience of release validations to ensure the releases into production have been verified.
• Multitasking and ability to work on multiple issues within Murex.
• Experience with incident, problem, and change management in a production support environment.
• Think Big and out of the box, propose strategic solutions, critically analyse the existing setup and propose any improvements that add value.
• Knowledge of events setup and lifecycle in Murex.
• Ability to debug various issues that are encountered.

Strong analytical and problem-solving skills. Calm under pressure, with a sense of urgency for critical incidents. Excellent communicator, able to explain technical issues to non-technical users. Team player, willing to share knowledge and support colleagues. Proactive, detail-oriented, and committed to continuous improvement. Ability to pick up and process information independently and quickly. Strong interest in the global markets business. Fast-learner and pro-active approach.

Good communication skills (business-oriented and technical-oriented). Ability to work with…