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Technical Support Engineer; Oracle
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-13
Listing for:
CoinMarketCap
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
IT Support, Technical Support, Network Security, Cybersecurity
Job Description & How to Apply Below
Location: Greater London
Technical Support Engineer (Oracle)
Join to apply for the Technical Support Engineer (Oracle) role at Coin Market Cap
Responsibilities- Provide post-launch technical support for the Oracle project, including troubleshooting, incident resolution, and user training
- Respond to technical inquiries, propose solutions, and coordinate with the development team to resolve complex issues
- Create operational documentation and knowledge base articles, optimize support processes, and improve customer satisfaction
- Monitor system performance and assist with version upgrades and data migrations
- Bachelor's degree or above, with 2+ years of technical support or operations experience. Familiar with Java applications and databases
- Proficient in Linux commands, capable of independent log analysis and performance monitoring (e.g., using Prometheus)
- Knowledge of basic operations. Experience with cloud services (AWS/Azure) support is a plus
- Responsible, with strong customer service orientation and ability to work under pressure
Not Applicable
Employment typeFull-time
Job function- Information Technology
- Information Services
London, England, United Kingdom
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