Specialist Solution Engineer, Partner Ecosystem Management

Specialist Solution Engineer, Partner Ecosystem Management

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword – it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you a technically‑minded, courageous communicator with a startup mentality and a passion for innovation? Do you thrive in a fast‑paced environment where you can build, scale, and evangelize cutting‑edge solutions? Salesforce is heavily investing in two key specialist teams and solutions: HR Service (soon to include ITSM) and Partner Ecosystem Management (an upgraded version of Partner Relationship Management). We've recently established these teams and are excited to continuously develop programming, assets, and foundational elements to drive the growth and success of these product portfolios.

This Specialist Solution Engineer role sits within our Emerging Business Unit, focusing on products in a similar growth lifecycle phase. Our mission is to incubate, scale, and grow these solutions with a startup mindset. You'll operate as a subject matter expert, articulating the value of our solutions and their seamless integration within the broader Salesforce portfolio. This is a dynamic role where your ability to think outside the box, challenge the status quo, and identify solutions that drive sales will be key to our team's success.

• Salesforce Partner Ecosystem Management (PEM):
  The Hub for Partner Success. Our PEM solution provides a unified, scalable platform for businesses to manage their entire partner lifecycle. This comprehensive “partner command center” eliminates fragmented systems and administrative complexity. You'll be selling a solution that helps companies:
• Streamline Partner Onboarding & Engagement:
  Simplify the entire process from recruitment to ongoing collaboration, ensuring partners are quickly enabled and integrated.
• Boost Partner Productivity:
  Provide secure, customizable partner portals, automation tools, and integrated access to sales processes (leads, opportunities, quotes, orders) for more efficient partner work.
• Enhance Partner Enablement:
  Deliver targeted training, marketing content, and essential resources to ensure partners have what they need to succeed.
• Optimize Channel Strategy:
  Leverage rich insights and analytics to guide partner tiering, incentive programs, and overall business planning, enabling data‑driven decisions.
• Facilitate Seamless
  
  Collaboration:
  
  Foster real‑time collaboration between internal teams and partners, ensuring coordinated support and faster deal velocity.
• Salesforce Channel Revenue Solutions:
  Maximizing Channel Profitability. Complementing PEM, our Channel Revenue Solutions are designed to optimize and automate the complex financial aspects of channel sales, including the powerful Revenue Cloud and specialized Channel Revenue Management capabilities. You'll be helping clients:
• Automate Product-to-Cash Processes:
  Enable end‑to‑end revenue generation and management on a single, trusted platform, supporting both one‑time sales and subscription services.
• Simplify Pricing & Quoting:
  Streamline product catalog management, define consistent pricing models, and empower sales reps (both direct and partner) to configure complex products and generate accurate quotes with ease.
• Optimize Rebate and Incentive Programs:
  Gain total control over program setup, track and enforce all types of rebate programs (growth, volume, ship and debit, price protection), and ensure accurate payouts, building partner trust and loyalty.
• Gain Unified Visibility:
  Bring all channel inventory, rebates,…