Research & Insight Lead

Research & Insight Lead

London | Hybrid Working | 3 Days In-office

I'm currently working exclusively with a fast-growing, people‑first media agency that's looking to hire a Research & Insight Lead as they continue to scale.

This is a genuinely exciting opportunity to join an employee‑owned agency at a key point in their growth, where insight plays a central role in shaping strategy, campaigns, and client decision‑making. You'll have real ownership, visibility, and the chance to build and lead an insight function that has genuine influence across the business.

This is more than just a media agency - they pride themselves on being people people. With a strong reputation for data‑driven thinking and delivering tangible results, they specialise in the property and travel sectors, combining insight, analytics, and creativity to drive impact.

As a majority employee‑owned business, they invest heavily in their people, offering long‑term progression, collaboration, and a culture built on trust and integrity.

As Research & Insight Lead, you'll take ownership of insight delivery across the agency, leading research projects end‑to‑end and ensuring insight is embedded into client strategy and internal decision‑making.

You'll manage and develop 1‑2 analysts, work closely with client services and senior stakeholders, and play a key role in QBRs, pitches, and client presentations. This role would suit someone who enjoys combining analytical rigour with storytelling and is ready to step into a visible leadership position.

• Lead quantitative and qualitative research projects from design through to insight delivery.
• Translate complex data into clear, actionable insights for clients and internal teams.
• Own insight storytelling for client presentations, QBRs, and strategic reviews.
• Manage and mentor junior analysts, supporting their development.
• Partner closely with client services and senior stakeholders to shape briefs.
• Identify opportunities to apply insight across campaigns, pitches, and new initiatives.
• Oversee reporting on campaign performance and audience behaviour.

You'll be a confident insight professional with strong commercial awareness and experience delivering research that drives real business outcomes. You're comfortable presenting to clients, influencing decisions, and leading others.

• Proven experience in research, insight, or analytics (agency, consultancy, or client‑side).
• End‑to‑end research delivery across quantitative and qualitative methodologies.
• Strong statistical analysis skills.
• Experience using R and advanced Excel.
• Data visualisation and reporting experience (Power BI, Datorama, PowerPoint).
• Confident client‑facing communication and storytelling.
• Experience managing or mentoring junior team members.

• Experience using Qualtrics or other survey platforms.
• Exposure to audience tools such as You Gov, TGI, or GWI.
• Understanding of digital marketing metrics and campaign measurement.
• SQL, Python, or broader Martech exposure (GA4, ad platforms, CRM).
• Experience with in property or travel sectors.

• Hybrid working with a London‑based office in Farringdon.
• Employee ownership and profit‑share scheme.
• Clear progression and leadership opportunity.
• Supportive, people‑first culture.
• Structured learning and development.
• Competitive salary and benefits.

If you're open to a confidential conversation and would like to hear more about the agency, team, and growth plans, please apply with your CV and I'll be in touch to share further details.