Senior Delivery Lead

Location: Greater London

Overview

Senior Delivery Manager
• City of London • £120,000

Role Purpose

You will be the founding leader of my client’s delivery capability
, shaping and embedding an agile, product-led delivery culture across Digital Solutions. This is a senior, hands-on delivery leadership role
, working very closely with Product Leads and their product teams to enable high-performing, outcome-focused delivery
.

You are not accountable for delivering the product itself (that sits with Product Leads and Product Owners). Instead, you are accountable for the effectiveness and delivery capability of teams
, ensuring the right conditions exist for successful delivery and sustainable change.

As the delivery function grows, you will lead and line-manage Delivery Managers
, and help establish delivery as a trusted, enabling partner to Product, Technology, and the wider business.

Key Responsibilities Delivery Leadership & Agile Practice

• Act as the senior delivery leader, setting standards and expectations for agile delivery across teams.
• Establish, embed, and mature agile delivery practices (Scrum, Kanban, or hybrid).
• Partner closely with Product Leads, Product Managers, and Product Owners to enable delivery that is outcome-led rather than output-driven.
• Translate OKRs and strategic goals into clear, transparent quarterly delivery plans.
• Ensure delivery progress is visible, explainable, and value-focused at team and portfolio level.

Team & People Enablement

• Be accountable for team health, flow, and delivery effectiveness, removing impediments and improving ways of working.
• Coach teams to improve velocity, predictability, and quality, without sacrificing sustainability.
• Roll up your sleeves and actively support teams day-to-day when needed.
• Line-manage, coach, and develop Delivery Managers (and potentially Business Change Managers as the capability grows).

Business Change & Stakeholder Collaboration

• Play a key role in landing change into the business, working with Business Change, BA, and operational stakeholders.
• Help assess business readiness for change and ensure new products and services are successfully embedded.
• Facilitate collaboration between Product, Technology, Business Change, and senior stakeholders.
• Use strong business analysis skills where helpful to clarify outcomes, dependencies, and impacts.

Governance & Portfolio Oversight

• Own portfolio-level delivery governance
• Provide leadership with clear, honest insight into delivery risks
• Help build trust in delivery as a partner

What This Role Is Not

• Not a Project Manager or Programme Manager role
• No Prince2 / traditional waterfall delivery mindset
• Not an Agile Coach role (though coaching skills are important)
• Not accountable for 'delivering the product' - accountability sits with Product Leads

Essential – Required Experience & Background

• Proven experience as a Delivery Manager in agile, product-led environments
• Agile and/or Scrum certification
• Extensive experience working closely with Product Managers, Product Leads, and Product Owners
• Demonstrable focus on:
  Outcomes over outputs;
  Team health and delivery improvement;
  Improving flow, velocity, and predictability;
  Experience establishing agile ways of working, not just inheriting them
• Strong business change experience - understanding how to embed change into operational environments

Desirable

• Background as a Business Analyst or Scrum Master before moving into Delivery Management
• Experience leading or mentoring other Delivery Managers
• Experience working across multiple industries

Target Backgrounds / Industries

We are particularly interested in candidates with experience delivering digital products and online services in environments such as:

• Digital Media
• Large Government Departments
• Digitally mature insurers or financial services
• Technology product companies
• Retail & e-commerce

Experience in e-commerce, online transactions, apps, platforms, data, or AI-enabled services is key.

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