Project Data Manager - Medical Writing

Location: Greater London

Project Data Manager – Medical Writing

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. We’re able to create a place where everyone feels like they belong.

Job Responsibilities Project Management & Tool Development

• Contributes to clinical documentation tool development initiatives and supports implementation timelines
• Assists in coordinating cross‑functional project teams including medical writers, IT developers, and business stakeholders
• Supports vendor relationships and participates in tool customization and deployment strategies
• Contributes to AGILE/PUMA project management methodologies for documentation system implementations
• Participates in managing project deliverables and timelines for strategic tool initiatives
• Contributes to GxP documentation projects, ensuring compliance with regulatory requirements
• Participates in developing and maintaining documentation for GxP‑regulated systems and processes

Training & User Enablement

• Contributes to developing and delivering comprehensive training programs for new clinical documentation tools
• Helps create user support materials, documentation, and best practice guidelines
• Supports workshops and user adoption initiatives across global teams
• Provides ongoing user support and troubleshooting for deployed systems
• Assists in coordinating user onboarding processes and change management activities

Medical Writer & Medical Writer Developer Technical Support

• Provides technical support to Medical Writers and Medical Writer Developer for automation & authoring tools and platforms
• Troubleshoots technical issues affecting medical writing workflows
• Ensures Medical Writers & Medical Writer Developers can effectively use clinical documentation tools

User Representation & Coordination

• Serves as User Representative Coordinator for clinical documentation tool initiatives
• Serves as point of contact between Business team and Digital/technical teams
• Participates in managing user testing environments and sandbox configurations for automation & authoring platforms
• Supports communications between end‑users and technical development teams
• Contributes to delivering presentations and coordinating stakeholder engagement activities
• Gathers and translates user requirements into functional and technical specifications

Strategic Analysis & Technical Evaluation

• Evaluates technical solutions and tools for clinical documentation needs
• Conducts technical assessments of platforms and vendor capabilities
• Provides strategic recommendations for tool selection and implementation
• Supports decision‑making processes for technology adoption
• Contributes to developing business intelligence solutions and KPIs for project monitoring and strategic decision‑making
• Helps create analysis files for executive review and organizational planning

Tool Development & Deployment

• Contributes to tool development initiatives and deployment strategies for clinical documentation platforms
• Supports implementation timelines and user onboarding processes across global operations
• Participates in managing sandbox environments and testing protocols for new system implementations
• Assists in coordinating with vendors and technical teams for tool customization and integration
• Contributes to optimization of authoring tools and content reuse capabilities

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties,…