Carrier Relations Manager

Overview

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About Roamless The origin story of Roamless is one that will be familiar to many: we saw something broken and we decided to fix it for good. We all travel. We all need to stay connected. And we all hate roaming charges. Existing alternatives were clunky, expensive, and unreliable — so we built something better. We made it easy, reliable and affordable for travellers to get connected and stay connected as they roam the world.

Our truly global mobile connectivity service is up to 90% cheaper than traditional roaming. With one eSIM, you get instant, reliable data anywhere in the world. No SIM swaps, no hunting for Wi-Fi, no choosing countries or data packs. Your balance never expires, so you can use it across trips with zero hidden fees or expiration dates. In just 3 years, we ve grown 4-5x Year on Year and have been trusted by +1M users who overall rate us 4.6 on Trustpilot.

We re hiring globally and fully remote, we’re a team of 50 and we’re planning to grow to 100+ in the next ~18 months.

• As Carrier Relations Manager, you’ll work across all four of our core products — Data Roaming, Voice, SMS, and Numbers (DID) — and take ownership of everything from interconnection setup and vendor negotiations to rate management, fraud detection, and reporting. You ll also collaborate closely with our development team to automate processes and scope new system features — particularly in Linxa, which we use for routing and rating.
• Beyond the day-to-day, you’ll lead one of our most strategic initiatives: building Roamless into an MVNO. This will include everything from licensing and core network setup to operator interconnections.
• If you’re not already an expert, that’s okay. What matters most is your ability to learn fast, solve problems, and drive complex projects from start to finish.
• If you re excited to take ownership, drive impact across teams, and help shaping the future of global connectivity — we’d love to hear from you.

• 6
  -10 years of experience in telecom, ideally in carrier relations, interconnection, or pricing roles
• A solid understanding of Voice, SMS, Data Roaming, and/or DID products — or a fast learner who’s curious to dive deep
• Familiarity with MVNO setup, core networks, and/or telecom licensing
• Experience working with routing, rating, and interconnection systems (bonus: hands-on with Linxa)
• Strong analytical skills — you re comfortable working with data, spotting patterns, and making decisions based on numbers
• A structured communicator who can translate complex needs into clear, actionable requirements
• Comfortable working independently, managing multiple priorities, and owning end-to-end projects

Hi I’m Gizem, Head of Carrier Relations at Roamless. I’ve been with Roamless since its early phases, and it’s been incredible to grow with a team that develops its technology and brings features to life that most in the industry can’t match. We’re scaling fast and sustainably, and I’m proud of the problem-solving, ownership-driven culture we’ve built here. Now, I’m looking for someone to join us in expanding and evolving our global carrier operations.

Why join Roamless now? We have an ambitious goal: go beyond roaming and build an app that takes care of all your connectivity needs. Our competitors are creating a digital version of a solution that already exists. We’re building a solution that will do to telecoms what Monzo and Revolut did to banking. And we’re uniquely positioned to be able to build this — we have our own network infrastructure.

Esim penetration is currently at 30%, but is projected to go up to 90% in the next 10 years. The opportunity for impact is big.

This is a fully remote role. We’re ideally looking for someone based in Europe, or works in Europe-friendly time zone. Full time role, permanent contract.

💰 Competitive salary 💼 Equity. By joining the company when the team is small, you’re helping us set the foundations of our future success. We re asking you to come on an adventure, so if we find a treasure, we want you to get a piece. 💻 The…