Senior Data Platform Engineer

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading Next Gen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market‑leading partners. Global strategic hubs:
Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub offers an end‑to‑end portfolio of market‑leading services and develops integrated technology solutions to accelerate digital transformation through:
Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.
Values: Open, Trusted and Bold.
Trusted Partners:

• Microsoft:
  Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE:
  Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our Next Defense Cyber Security Portfolio
• Fortinet:
  Elite VIP Program – one of only 2 in the UK
• AWS:
  Advanced Solution & Managed Service Provider Program

The role sits within the Managed Services function of the Data & AI practice. The delivery function develops and builds Data Platforms, Integrations, ML platforms etc for our clients – and Managed Services provides ongoing support and management once built and delivered. We are looking to supplement our team with a Senior Managed Services Consultant who has deep technical knowledge and client‑focused experience in delivering ongoing support and optimisation for enterprise data platforms.

In this role, you’ll act as a technical lead and escalation point for support services, working closely with our clients to maintain, troubleshoot, and enhance their data environments across cloud and on‑premise technologies.

• Act as the senior escalation point for complex incidents, problems, and service requests.
• Influence the architecture of solutions with a focus on supportability; contribute to our framework and processes.
• Data administration including Purview and Orchestration;
  Data Quality rule administration and reporting.
• Ensure compliance of the solutions supported and carry out periodic architecture reviews.
• Create and maintain Disaster Recovery and Business Continuity plans.
• Create technical documentation, sharing operational and technical knowledge with the wider team.
• Manage small development projects to ensure our clients’ platforms can grow and adapt to their changing needs.
• Help define and shape ongoing continuous improvement initiatives.
• Act as a mentor to the wider Managed Service team.

• Experience and exposure to modern data platform technology, particularly Microsoft Tech Stack, including Azure, from a similar role.
• Significant demonstrable experience in (but not limited to) Microsoft SQL Server, Databricks, Azure Data Factory, Synapse, Fabric, Power BI, Dev Ops, Integration Services, Analysis Services.
• Strong understanding of SQL querying.
• Strong record of organisation, proactivity and diligence – in a customer‑facing environment.
• Attention to detail and a focus on continual improvement.
• Extensive problem‑solving experience and ability to identify both opportunities and issues.
• Strong ability to communicate (with strong written and spoken English) – experience leading client‑facing meetings essential.
• Ability to effectively and concisely communicate with technical and non‑technical stakeholders.
• Experience with various programming languages – SQL, Python/Pyspark, C#, Powershell, DAX, .NET; additional languages such as KQL, Java script/VueJS & Power Query are a plus.
• Ability and attitude towards investigating and sharing new technologies.
• Experience of technical training/mentoring other team members.

Key Words: Azure, Microsoft Azure, Databricks, Data, Data Platform, Data & AI, SQL Server, Data Factory, Data Warehousing, Power BI, Power

BI, Data Analytics, Data Analysis.

At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger. Be…