Product Designer; f​/m​/d

About The Opportunity

In today's digital-first world, content is the customer experience. As an individual or business, you interact through content, differentiate using content, and achieve your goals with content. Content is what powers every single experience throughout our day.

The User Experience team empowers builders to compose awesome content experiences through platform collaboration using a diverse range of products tailored to their needs.

You will work with a cross-functional team to discover, define and deliver experiences that empower Marketing and Digital teams to efficiently collaborate, build fast and release safely. If you combine a passion for new AI solutions, problem-solving, and systems thinking with solid interaction and UI design skills, this role may be a good fit. You should be keen to facilitate user research studies and team workshops, and have experience working with design systems.

You’ll join a design guild of passionate design generalists who enjoy continuous learning and the opportunity to impact the product and the organisation in a meaningful way.

You’ll be a key player in your cross-functional product development team and contribute to initiatives to make our product more usable and our business more successful.

• Deeply understand user needs and help stakeholders and collaborators to build empathy.
• Facilitate discovery workshops.
• Take the user’s perspective and explore solutions from multiple directions.
• Create deliverables like user journeys, concept maps, UI mockups and prototypes, UX copy.
• Help shape team goals and success metrics as per our business strategy.
• Assist in story and requirements definition.
• Represent your team’s work, e.g., presentations with business stakeholders.
• Run experiments and user testing and improve the user experience through iteration.
• Collaborate with other Designers across the organization to continuously raise our quality bar.

• Minimum 3 years of experience.
• Self-starter and organized.
• Open to trade-offs and negotiation.
• Comfortable navigating ambiguity and capable of adding clarity to the table.
• Strong conceptual skills to design for complex scenarios.
• Strong communicator and user advocate.
• Comfortable communicating to company leadership.
• Experience with design systems and a solid understanding of interaction patterns.
• Knowledgeable and passionate about AI solutions and tooling.
• Experience with user research and testing.
• Experience in meeting and workshop facilitation.

• Join an ambitious tech company reshaping the way people build digital experiences.
• Full-time employees receive Stock Options for the opportunity to share in the success of our company.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days.
• Time off to care for and focus on your growing family.
• Use your personal annual education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties.
• An annual wellbeing stipend to care for your physical, financial, or emotional health.
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content  blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and…