Platform Engineering - Windows SME

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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Site Reliability Engineering are responsible for delivering continuous improvement, automation and self‑service offerings to operational teams across Bank EMEA and Securities International.

• Responsible for the reliability and efficiency of infrastructure through the delivery of common, repeatable tools and processes that greatly reduce the amount of toil operations must perform
• Member of L3 Engineering team providing subject matter expertise and ultimate escalation

• Develop software to make infrastructure services self‑managing and self‑service
• Deliver continuous service improvement by developing Infrastructure as Code
• Eliminate manual, repetitive, automatable, tactical tasks that are devoid from value
• Improve system performance, make effective use of resources, distribute load and reduce latency
• Identify SLO’s (Service Level Objectives) to meet availability and latency objectives
• Develop pro‑active monitoring solutions that alert on symptoms and not just on outages
• Perform detailed root‑cause analysis (RCA’s) on incidents and outages to prevent future
• Partner with development teams to improve services via rigorous testing and release procedures
• Identify technical debt and partner with application teams to build remediation plans
• Develop standard operational procedures and produce effective documentation
• Analyse workloads and devise suitable cloud migration strategies where appropriate
• Ensure all project / investment workloads are delivered according to plans and budget defined
• Liaise with Infrastructure Control and IT Risk teams to satisfy internal and external audit requests
• Deputise for team lead when required to do so and act‑up accordingly
• Identify cost saving and optimisation opportunities across the group
• Build strong working relationships across the organisation
• Adhere to the core values of the bank

• Perform daily health and compliance checks for all systems as required
• Ensure all systems are backed up successfully and any issues are promptly resolved
• Validate monitoring alerts and batch job failures are detected promptly and satisfactorily resolved
• Ensure sufficient capacity is available to accommodate drive growth
• Respond to emails sent to the team distribution list / mailboxes in a timely manner
• Handle incidents and requests with efficiency and a “customer first” mindset
• Maintain infrastructure in a highly available, reliable, secure and performant manner
• General Server / Database / Virtualisation Administration maintenance activities
• Provide technical support to application support and development teams
• Provide consultancy to application support and development teams
• Take part in On‑Call & weekend work rotation; triaging and addressing production issues as they arise

• Exceptional skills in Microsoft Windows Server internals and related technologies
• Excellent skills in managing and maintaining Active Directory, DHCP, DNS, LDAP and Kerberos
• Extensive experience in hardware performance monitoring and tuning complex low latency systems.
• Agile, Site Reliability Engineering (SRE) and Dev Ops Principles and practices
• Exceptional knowledge of scripting and programming languages such as Power Shell, Python and C#
• Fluent in Backup and Recovery processes and procedures
• Advanced knowledge of Clustering, High‑Availability,…