SAP SD Functional Lead-Retail

About Us

Do you want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset.

Are you ready?

The Team

Our ERP practice helps some of the largest global firms and most recognizable brands deliver value and business transformation enabled by digital ERP solutions and services. Our ERP services covering strategy, implementation and innovation help clients delivering true value and achieve their transformation agenda.

The Role

The Functional Lead – Commercial (Retail) is responsible for driving end-to-end solution design, process optimization, and implementation of SAP S/4

HANA Commercial/SD processes within a retail environment. This role acts as the primary bridge between business stakeholders and the SAP technical teams, ensuring that commercial processes are aligned with business goals, industry best practices, and S/4

HANA capabilities.

• Lead design workshops for Order-to-Cash (O2C), pricing, promotions, retail master data, and integration with POS/e-commerce systems.
• Translate business requirements into functional specifications for S/4
  
  HANA.
• Drive the configuration of SAP SD and retail-related commercial processes.
• Ensure solutions adhere to SAP best practices, industry standards, and enterprise architecture.

• Lead the SAP S/4
  
  HANA Commercial workstream through design, build, testing, training, and go-live.
• Create and maintain configuration documents, functional specs, test scripts, and user manuals.
• Manage integration with SAP CAR, SAP Retail, SAP MM, finance (FI), and third-party retail systems (OMS, POS, WMS).

• Work closely with merchandising, sales, supply chain, finance, and store operations teams.
• Provide expert guidance to business stakeholders on process improvements and retail-specific commercial flows.
• Facilitate UAT sessions and support end users during stabilization.

• Lead issue resolution, root-cause analysis, and enhancement requests.
• Identify opportunities for automation, process optimization, and feature adoption in S/4
  
  HANA.
• Stay updated on SAP S/4
  
  HANA innovations, retail trends, and localization/legal requirements.

Key Skills & Experience Required

• Consulting experience
  • Experience in a top-tier consulting environment is necessary.
• Functional Expertise
  • Have at least 12-15 years of experience in this area.
  • Strong knowledge of:
    • SAP SD (Pricing, Credit Management, Billing, ATP, Deliveries).
    • Retail processes: promotions, assortment, article master, POS integration, pricing hierarchy.
    • Integration with SAP MM, FI, CAR, e-commerce, and OMS.
  • Experience in greenfield, brownfield, or rollout S/4
    
    HANA projects.
• Industry Experience
  • Experience in Retail, Fashion, Grocery, or Consumer Goods organizations.
  • Understanding of multi-channel and omnichannel retail operations.
• Technical Capabilities
  • Ability to write and review functional specifications for RICEFW objects.
  • Knowledge of IDocs, APIs, and interface technologies.
  • Basic familiarity with Fiori apps for O2C.
• Leadership & Soft Skills
  • Strong stakeholder management and communication skills.
  • Ability to lead functional teams and coordinate with cross-functional work streams.
  • Analytical mindset with the ability to solve complex business problems.
  • Project-related mobility/willingness to travel
• Education
  • SAP certification in SD or S/4
    
    HANA (preferred).

About Infosys Consulting

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values,…