Senior Manager Rewards Delivery; Maternity Cover

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Senior Manager Rewards Delivery (Maternity Cover)

Within the People Experience and Services team, our mission is to deliver a seamless and standardized associate experience across EMEA, ensuring alignment with the company’s broader goals of operational excellence and service quality. This position’s team plays a key role in streamlining HR processes, eliminating duplication, and driving consistency across core areas such as Data, Payroll, Talent Acquisition, Associate Lifecycle, and Advisory services.

The team works closely with HR Business Partners, the Community of Experts, and the People Strategy team, while also collaborating with global HR, Finance, and Communications to support regional scalability, automation, and associate satisfaction across EMEA.

As Senior Manager, Rewards Delivery – EHQ, Hub North & West, you will be responsible for delivering day-to-day Total Rewards activities, ensuring consistent execution of cyclical Total Rewards moments, driving best practice sharing, and supporting our Hubs in achieving its business goals as well as retaining, attracting and engaging associates through competitive compensation & benefits offerings.

This role collaborates closely with EHQ and Hub stakeholders (MDs, Hub HR Leads, Hub Finance Leads, EHQ HR BPs etc.) to ensure our Rewards strategy is successfully activated across the EMEA region. You will enhance the associate experience through driving efficiency, scaling impactful initiatives and enhance communication around our Total Rewards offerings.

This is a 10 month FTC - Maternity Cover

• First point of contact for EHQ and Hub stakeholders (MDs, Hub HR Leads, Hub Finance Leads, EHQ HR BPs, etc. – not including EMT or BLT members) for all Total Rewards related topics and act as trusted advisor.
• Lead the execution of cyclical Rewards processes, including the Annual Compensation Review (for Retail, Office and Warehouse associates), salary range creation, and (gender) pay equity analyses & reporting.
• Deliver day-to-day Total Rewards activities, including but not limited to reviewing and approving offers outside guidelines (≤ Senior Director), leveling roles (≤ Senior Director), individual case management (severance/retention/etc.), benchmarking and bonus-related calculations.
• Own local Total Rewards policies (compensation & benefits) and responsible for keeping these up-to-date, competitive and aligned with local legal requirements (incl. Collective Labor Agreements).
• Drive Best Practice Sharing:
  Stay up to date on (emerging) market best practices and facilitate the capture and scaling of internal best-in-class Total Rewards practices across Hubs.
• Streamline Local Plans:
  Review and refine existing market-level Total Rewards policies to align with the Global and EMEA Rewards strategy and philosophy.
• Measure and Optimize:
  Collect feedback and performance data to optimize content, delivery, and impact of Total Rewards policies and activities.
• Work with senior stakeholders to provide insights that enhance the understanding and impact of Total Rewards offerings for their population.
• Note:
  
  Responsibilities include, but are not limited to, those listed above. The role may require additional tasks and duties as assigned to meet the needs of the department and organization.

• Process Execution:
  Talent and learning processes delivered on time and to standard. Target: ≥ 95% adherence to process timelines and quality standards.
• Stakeholder Engagement:
  Satisfaction and alignment with Talent & Learning rollout. Target: ≥ 85% satisfaction from stakeholders (feedback-based).
• Content Relevance &
  
  Experience:
  
  Tailored learning content meets local needs and enhances associate capability. Target: ≥ 80% positive feedback from learners on content relevance and delivery.

• Total Rewards Expertise:
  Advanced experience in Total Rewards, including compensation, benefits and recognition programs in an international environment.
• Project Leadership:
  Proven ability to manage and deliver multiple complex initiatives with regional or Hub scope.
• Strategic Execution:
  Balances long-term thinking with…