Payroll Officer

Overview

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Founded in 2013 by Dwayne D’Souza, Helios

X was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands:
Med Express, Dermatica, Zip Health, Rocket

RX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. In 2025, Helios

X helped treat over 1.7 million patients worldwide. We reached £781m in revenue, delivering +337% year-on-year growth and cementing our position as the clear market leader in the UK. In 2025 our weight-loss treatments helped our patients lose 8.5 million kilograms of excess weight; contributing to an estimated 1,300 fewer cardiac events. That’s not just growth; that’s measurable, life-changing impact  re operating across four markets, with successful launches in Germany and Canada, and growing our reach in the US.

Where we’re going:

2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape Helios

X into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining Helios

X now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.

There’s never been a more exciting time to join Helios

X. Come be a part of making our dream of easier and faster healthcare a reality!

The Payroll Officer will play a critical role in delivering accurate, timely & compliant UK payroll for Helios

X employees as the business continues to scale rapidly. This role will own day-to-day payroll operations, supporting statutory compliance, payroll controls, reconciliations & employee query management.

Working closely with the People & Finance teams, the Payroll Officer will ensure high-quality payroll data, strong internal controls & a positive employee experience. As Helios

X expands into new markets, this role will also support the development & streamlining of payroll processes, whilst contributing to the evolution of our global payroll framework, including managing relationships with external payroll providers & helping transition certain payroll activities back in-house (such as pensions administration).

• Run end-to-end UK payroll accurately & on time, ensuring all pay elements, deductions & statutory payments are processed correctly.
• Maintain compliance with UK payroll legislation (PAYE, NI, auto-enrolment), keeping controls strong & processes audit-ready.
• Validate payroll inputs & complete monthly reconciliations using Excel, resolving discrepancies ahead of sign-off.
• Partner with People team & Finance to manage payroll changes (starters/leavers/changes) and provide reporting & month-end support.
• Act as the first point of contact for payroll queries, handling a high volume of requests with discretion & clarity.
• Coordinate with external payroll providers & support process improvements as we scale & expand into new markets.
• Contribute to the continuous improvement & documentation of payroll processes & controls, supporting scalability as Helios
  
  X expands into new markets.

• 2–4 years’ experience in a payroll or payroll-focused role within a medium or large organisation
• Hands-on experience processing end-to-end UK payroll
• Experience supporting monthly payroll reconciliations and data validation
• Exposure to pension administration…