People Operations Advisor; FTC

Overview

Company Description

Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.

Find out more at

Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status.

We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners.

As a People Operations Advisor, you’ll play a key role in supporting employees and managers across Depop. Your focus will be delivering a seamless and positive employee operations experience throughout the Depop journey. You’ll be the go-to person for generalist People operations queries, offering clear guidance and advice while keeping employee experience at the forefront of everything you do. Reporting into our People Operations Manager, you’ll work closely with the wider People Experience team to manage day-to-day operations and support projects that enhance the employee experience as we continue to scale.

This is a great opportunity to grow your career across the People function in a dynamic, fast-paced environment.

Responsibilities

• Employee Operations:
  Manage the people inbox, covering onboarding and offboarding, visa & immigration, benefits & payroll, policies and processes, and our HRIS (Workday).
• First Point of Contact:
  Respond to complex People queries from employees, managers, and cross-functional teams with clarity and empathy.
• Process Improvement:
  Identify opportunities to streamline operational processes and implement self-service solutions via our intranet (The Pod).
• Lifecycle Management:
  Support all aspects of the employee journey, including probation, promotions, annual reviews, and family leave processes.
• Payroll & Benefits:
  Assist with payroll processing and benefits administration, ensuring accuracy and timely resolution of queries in partnership with Finance and external providers.
• Flexible Working & Contractor Management:
  Oversee flexible working requests and the contractor lifecycle, ensuring processes are compliant, consistent, and fair.
• Policy & Compliance:
  Embed and continuously improve People policies and procedures, ensuring legal compliance and alignment with company values.
• Projects & Initiatives:
  Lead and support People Operations projects, collaborating across internal teams and the wider organisation.
• DEI & Culture:
  Support the delivery of Depop’s Diversity, Equity & Inclusion objectives and embed Depop’s DNA in all People solutions.
• Manager
  
  Coaching:
  
  Provide guidance to managers on generalist People operations matters, escalating to People Partners when necessary.

Requirements

• Proven experience in People Operations, including onboarding/offboarding, visa/immigration, payroll, benefits, and HR policies & processes.
• Strong problem-solving mindset and a “can-do” attitude - comfortable tackling challenges with creativity and initiative.
• Adaptable and agile, able to work in ambiguity while establishing processes that deliver an excellent employee experience.
• High emotional intelligence, empathy, and excellent written/verbal…