HR Operations Manager

People Services Manager

£52,000 - £59,400 per annum

London (Aldgate) - Full Time - Hybrid (2 days on site per week)

Permanent

Charity Sector

• Are you an exceptional HR Operations leader with experience in the Charity sector?
• Do you enjoy developing teams and process improvement?
• Have you led across HR Advise, Payroll and Recruitment?

If so, this could be a fantastic opportunity for you to join a globally respected international NGO whose vital work impacts lives across the world. This is your chance to lead a dynamic team, reshape processes, and drive positive change within an organisation committed to ensuring life‑saving medical care reaches those in war‑torn and developing countries.

As the People Services Manager, based within the UK Head Office, you'll take on a pivotal role within the People department, overseeing a small team providing outstanding end‑to‑end employee life cycle support. From recruitment and onboarding, through to payroll, contracts, and process enhancements, your leadership will streamline operations and empower the team to deliver exceptional service.

We're looking for a dynamic leader that can inspire and mentor this team of four, equipping them with the skills to succeed. Your guidance will cultivate a culture that's accountable, proactive, collaborative and high‑performing.

• Streamlining end‑to‑end recruitment and onboarding processes, introducing best practices, and achieving high compliance standards.
• Enhancing payroll, compliance, and benefits administration, ensuring accuracy and timeliness.
• Proactively driving continuous improvement across people services, fostering innovation, and refining systems.
• Building an empowered, confident team capable of navigating challenges and delivering exceptional service without extensive managerial oversight.

Successful applicants should have;

• CIPD Level 5 qualification
• Deep knowledge of recruitment, payroll, and HR operations, with a proven track record of delivering innovative solutions.
• Experience with in the Third Sector, this will be a significant advantage as you align your work with the organisation's core mission, values, and ethical standards.
• Excellent communication and stakeholder skills, able to partner with internal and external stakeholders and build strong, trusting relationships based on clear communication and collaboration.

This role calls for someone resilient, compassionate, and passionate about making an impact. With the people operations infrastructure currently undergoing a significant reshuffle, your expertise will be pivotal in shaping a forward‑thinking team and creating a workplace environment where skills flourish. If this sounds like the challenge you've been looking for in your next permanent role, then please don't hesitate, apply today.

Please submit an updated CV via the link or to (see below)

Note - you will be asked to provide a supporting Cover Letter once you have been screened and given the JD/more context to support with this process.

Shortlisting closes Friday 6th Feb.

Interviews commencing from 12th Feb.

All applicants must have full, unrestricted UK work rights.