HR and Administration Manager

Location: South West London

Tempest Charities are recruiting an experienced HR & Administration Manager to support our mission-driven organisation serving communities across South West London. This role combines strategic HR leadership with hands-on operational management, requiring someone who understands the nuances of working within diverse community settings and can build trust across different cultural contexts.

Key Responsibilities

HR Management

Lead recruitment, onboarding, and retention strategies
Manage employee relations, performance management, and disciplinary processes
Develop and implement HR policies ensuring compliance with employment law
Oversee staff wellbeing initiatives and workplace culture development
Coordinate training and professional development programmes

Administrative Leadership

Manage office operations and facilities across our South West London sites
Oversee IT systems, databases, and administrative processes
Coordinate board meetings, trustee communications, and governance compliance
Implement efficient systems to support organisational growth
Manage office budget and supplier relationships

Community Engagement

Work collaboratively with staff and stakeholders from diverse backgrounds
Demonstrate cultural sensitivity and understanding of community needs
Support inclusive workplace practices that reflect the communities we serve
Build effective working relationships across all levels of the organisation

Essential Requirements

Proven HR management experience, ideally within the charity or community sector
Knowledge of UK employment law and HR best practice
Experience working effectively within multicultural community environments
CIPD qualification (Level 5 minimum) or working towards
Excellent interpersonal skills with ability to build trust across diverse groups
Strong administrative and organisational capabilities
Experience managing office operations and facilities
Proficient in HR systems and MS Office suite

Desirable

Experience working with community-based organisations in South West London
Understanding of charity governance and trustee management
Knowledge of safeguarding procedures
Budget management experience

Working Pattern: 3 days per week in South West London office, flexibility on remaining days