GB ER Manager

Job Description

Employee Relations (ER) Manager – Great Britain (GB)

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

Our Human Resources (HR) team bring brilliant people together to help us continue building iconic brands. We harness the diverse talents of our people to help them excel. We champion an inclusive and collaborative culture, where all voices and perspectives are celebrated and valued.

HR is at the heart of markets around the world, finding and developing talent that will unearth new ideas and inspire innovation. From creative problem solvers and entrepreneurs to scientists and engineers — whatever your experience and ideas, we’ll help you to harness your talents, empowering you to be the best you can be.

The Employee Relations Manager is accountable for delivering consistent, fair, and legally compliant employee relations support across Great Britain (England, Scotland, and Wales). The role enables a strong performance culture, leads GB Speak Up investigations, and manages ER matters for a predominantly field-based Sales and Quality Technical workforce.

The role operates autonomously on standard and moderately complex matters and partners with the Global ER and Internal Legal Teams on complex, high-risk, or non-standard cases, in line with the governance and legal triage principles. Engagement with external legal advisors is managed exclusively through Global ER / Legal.

Employment Law, Policy & Governance

• Apply global and GB-specific ER policies and guidance consistently across the GB organisation.

• Maintain strong, up-to-date knowledge of GB employment law and relevant case law, translating legal requirements into practical business guidance.

• Partner with Global ER/ Internal Legal Counsel on employment claims and pre-litigation matters, including case preparation and evidence management.

• Mitigate legal and reputational risk through early, well-governed ER interventions and appropriate escalation.

Performance Enablement & Manager Coaching

• Enable a consistent and commercially appropriate performance culture across GB, with specific focus on field-based Sales and Quality Technical populations.

• Coach and advise line managers—many operating remotely—on performance, capability, conduct, and attendance management.

• Provide expert guidance on GB performance management processes, including informal interventions and formal Performance Improvement Plans (PIPs), in line with Global and GB policies and templates.

• Ensure consistent handling of performance cases across geographically dispersed teams, with appropriate documentation, governance, and risk awareness.

• Partner with HR Business Partners to drive early intervention and build sustainable manager capability.

• Raise complex, high-risk, or precedent-setting performance cases to the Global ER team for alignment and guidance.

Employee Relations & Health-Related Case Management

• Manage ER aspects of disciplinary, grievance, conduct, absence, sickness, long-term ill health, and work-related accident cases.

• In sickness absence, ill-health, workplace accident, or health-related capability cases, engage the Global Occupational Health team to obtain expert advice on fitness for work, reasonable adjustments, return-to-work planning, and risk mitigation.

• Ensure health-related cases are managed in line with GB legal requirements (including Equality Act considerations), internal policy, and Occupational Health guidance.

• Lead and manage Speak Up investigations for GB, including cases arising within field-based and remote teams.

• Conduct investigations in standard and moderately complex cases, ensuring confidentiality, independence, and adherence to Speak Up protocols.

• Partner with the Global ER team on complex, sensitive, or high-risk Speak Up…