Head of HR Operations and Systems; TMG C Fire Brigade

Head of HR Operations and Systems (TMG

C) – London Fire Brigade

To ensure continuing improvement in how we deliver HR services at LFB, we are recruiting a Head of HR Operations and Systems. This is a key time to be joining the team as we head towards the implementation of a new HR Information System and seek to continuously improve the part we play in supporting our colleagues every day as they keep London safe.

About the Role

The postholder will be resilient, and have a keenness to drive improvement across HR Operations, including our Service Desk, Policy, Pay and Reward and Pensions functions. They will take responsibility and accountability for reviewing all HR systems and processes and modernising them to bring about an improved and easier staff experience.

You’ll be responsible for:

• Lead on all People Services system, data and digital improvements including the implementation of new HR systems, innovation e.g. AI, and maximising the opportunity for automation and empowerment of managers and staff.
• Senior lead in People Services on Industrial relations, including policy oversight and engagement with Representative bodies.
• Manage pay, reward, pensions and policy to ensure compliance and transparent, fair and inclusive employee relations.