HAAS & Development Lead

Position: HAAS Performance & Development Lead
Location: Greater London

The Performance & Development Lead is a key new role in the HAAS (Health Assessment Advisory Service) contract, focused on driving effective and impactful non-operational learning and professional development initiatives, and supporting the wider People agenda
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* Job title:

** HAAS Performance & Development Lead
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* Job Description:

**** Key accountabilities
** The role holder will be responsible for delivering the non-operational Learning & Development strategy and interventions into the contract, working closely with the Head of Performance & Development – HAAS and the Capita Academy to align to the Contract, Divisional and Group strategy. This includes:

* Working in partnership with the Capita Academy team to drive engagement and compliance with Academy programmes across the contract.
* Delivery of key Capita Academy initiatives such as the Management & Leadership and Data, Tech and AI academies, into the contract, making approved changes if required to make them more accessible to HAAS colleagues.
* Working closely with business and operational stakeholders to identify learning needs and gaps, using data to producing subsequent approaches and plans to address those needs that incorporate existing Capita programmes and interventions and prioritising any new, contract-specific design and delivery.
* Train and coach managers in employee performance development and progression processes.
* Ensure engagement and compliance with mandatory modules, driving completions and managing any relevant exceptions across the contract.
* Manages the Professional Development agenda, supporting colleagues in gaining access to existing Levy-funded apprenticeship programmes and looking at opportunities to bring in new partnerships and programmes with a particular emphasis on improving the offer in the devolved nations.
* Work with the Head of Performance & Development to review future skills and competency requirements and learning needs to identify gaps in current learning programmes.
* Execute and support the Career Pathway Framework across the contract.
* Drive Capita performance and development processes across the contract, focused on strong engagement and quality.
* Support in delivering the DEI and Social Value agenda, where applicable.
* Works closely with the People team to deliver actions stemming from initiatives and data collection such as People Surveys and Exit Interviews, with a particular focus on retention strategies.
* Supporting the Head of Performance & Development – HAAS, the Head of Talent – HAAS and Senior HR Business Partner with development for high potential individuals within the contract that address pipeline risks and improve diversity.
* A member of the wider CPS People team, contributing to the development of the People agenda.
* Develop and manage the performance, development and wellbeing of direct reports
** What you'll be doing
*** Delivery of key Capita Academy initiatives such as the Management & Leadership and Data, Tech and AI academies, into the contract, making approved changes if required to make them more accessible to HAAS colleagues.
* Working in close partnership and consultation with key business and operational stakeholders to identify learning needs and providing creative and impactful solutions that meet business goals.
* Prioritisation, design and delivery of learning interventions not current available through the Capita Academy to meet contract-specific learning needs.
* Designing and executing an Apprenticeship strategy that drives engagement with Levy-funded programmes, working in partnership with the relevant divisional and group stakeholders and external partners and ensuring that contractual targets are met.
* Works closely with the People team to deliver actions stemming from initiatives and data collection such as People Surveys and Exit Interviews, with a particular focus on retention strategies.
* Supporting the Head of Performance & Development – HAAS, the Head of Talent – HAAS and Senior HR Business Partner with development for high potential individuals within the contract that address pipeline risks and improve diversity.
* A member of the wider CPS People team,…