HRIS Administrator

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de‑coding makeup applications for everyone, everywhere, with an easy‑to‑use, easy‑to‑choose, easy‑to‑gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market‑leading growth, innovative retail and product launches fuelled by industry‑leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

The HRIS Administrator is responsible for supporting the day‑to‑day management and optimisation of our Human Resources Information System (HRIS). The role serves as a key resource in maintaining organisational data, troubleshooting system issues, and assisting with ad‑hoc data requests. Working closely with global teams across the UK, North America, and Asia‑Pacific, the role will contribute to improving HR processes and efficiency through technology and data management.

• Create, update, and maintain position data within SAP Success Factors, ensuring accuracy and alignment with workforce planning needs
• Create, update and maintain referential data (i.e. location/sites, positions, leave types) within SAP Success Factors and its integrated system(s) for eg. Rotageek
• Ensure organisational structures are correctly reflected within the system, supporting with reporting line changes as required
• Support People team users across the globe by responding to system‑related inquiries, troubleshooting issues, and providing guidance on system best practices and data integrity
• Raise tickets in Service Now to report system issues or make requests as needed
• Liaise with integration tech teams, Puig and their system solution partners to report and track issues, ensuring timely resolution and necessary updates
• Support with ad‑hoc requests such as exporting reports, performing data imports, and adding/removing users in permission groups whilst adhering to data protection and GDPR compliance requirements
• Provide training, resources, and ongoing support for end‑users across corporate and retail locations
• Identify opportunities to enhance system efficiency and contribute ideas for improving processes
• Assist in projects, ongoing enhancements, and optimisation initiatives within People Effectiveness

• Excellent attention‑to‑detail and problem‑solving skills are essential
• Analytical, meticulous, and tech‑savvy
• Positive, solutions‑focused mindset
• Experience working with HR systems (e.g., SAP Success Factors, SAP ECC, or equivalent) and/or working in an HR operations role is preferred
• Knowledge of HR operational processes
• Proficiency in Microsoft Office Suite, particularly Excel
• A demonstrable interest to develop their technical aptitude in HR technology or database management

Charlotte Tilbury is a fast‑paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
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