Group HR Administrator

Eclipse Hotels Group is an international hotel group headquartered in London, with a growing portfolio of Holiday Inn, Holiday Inn Express and CiTi Hotel properties across the UK, Europe and the Caribbean.

As we move into an exciting new phase with a strong focus on our people, we are looking for a Group HR Administrator to join our Head Office team. This is a fantastic opportunity for an organised, proactive individual who is keen to build a long-term career in Human Resources within a dynamic hospitality environment.

This is a hands on HR role providing day to day administrative and operational support to the Head of HR. You will play a key role in supporting recruitment, HR systems, employee records, engagement initiatives, and HR projects across the group. The role suits a confident self starter or graduate who enjoys working at pace and engaging with stakeholders at all levels.

• Complimentary lunch on duty, with snacks and refreshments always available.
• 28 days’ holiday per year, including bank holidays.
• Free access to our on-site gym.
• Early access to your earnings through Wagestream.
• Generous employee discounts across 5,000+ IHG hotels worldwide.
• Access to hundreds of discounts on shopping, dining, and entertainment.
• A genuinely supportive and lively working environment where your contributions are valued.
• Opportunities to learn, grow, and develop within a forward-thinking hospitality group.

• Manage Recruit Genie, the company’s recruitment system, supporting the full recruitment lifecycle.

• Conduct regular audits of employee files to ensure documentation is complete and compliant with local legislation.

• Support managers with queries relating to Fourth, Recruit Genie, Merlin, Maple One.
• Maintain accurate records for attendance, sickness, absence, lateness, and holidays.
• Create, update, and maintain all employee personnel files.
• Assist with monthly payroll preparations.

• Provide day to day HR administrative support, including contracts, promotions, transfers, pay and benefits.
• Prepare HR metrics and reports (e.g. turnover, absence, reward and recognition).
• Assist with training plans and schedules for Head Office managers and Hotel General Managers.
• Support HR projects, including employee benefits such as Wagestream, Simply Health, Employee Assistance Programme, Life Insurance, and the implementation of new HR systems.
• Liaise with Group Manager to organise company events and engagement initiatives, including IHG Celebrate Service, Summer Party.
• Carry out any other reasonable duties as requested by the Head of HR.

• Proactive, approachable, and confident, with strong interpersonal skills.
• Highly organised with excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Proficient in Microsoft Word and Excel, with the ability to learn new systems quickly.
• Able to work under pressure in a fast-paced environment and meet deadlines.