Hospitality Assistant

Hospitality Assistant Baxter Storey UK
• London, United Kingdom

Title: Waiter/Hospitality Assistant

Location: Fidelity International, 4 Canon street

Salary: Up to £32,960 per year

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week's enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At Baxter Storey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Assistant who strives to exceed expectations at every turn.

As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work‑life balance, because we believe that people excel when they are given the space to take care of themselves.

If you’re a Hospitality Assistant who thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you.

As a Hospitality Assistant you will be working closely with the Hospitality Manager & Supervisor based on site in one of our iconic venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.

Baxterstorey Hospitality Assistants build strong relationships with their clients, understand a brief and execute every detail with continuous quality and a human touch.

Key Responsibilities:

• Monitor and serve all food and drinks to customers/clients/guests and clear throughout the event.
• Ensure that there is clean furniture, dining tables and chairs available for the guests and that presentation is at the forefront of everything you do.
• Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner.
• Work without supervision and take initiative over duties and tasks without being directed.
• Serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile.
• Work on licensed bars serving alcoholic beverages.
• Use coffee machines.
• Assist with ordering and deliveries as required.
• Prepare all hospitality requirements ensuring all items are available and report if not to your line manager.
• Count and pack away any linen hired, and equipment hired for an event after the event.
• Leave hospitality rooms clean and tidy.
• Provide 5
  * fine dining experience to our guests from general hospitality to fine dining events.

• Friendly, outgoing personality; a people person.
• Great work ethic and an even greater smile.
• Good listening & verbal communication skills.
• Customer focused with a passion for offering outstanding service.
• Perpetuates company philosophy and culture.
• Works according to the Baxter Storey core values.
• Thrives working within a collaborative and inclusive team environment.
• Good memory and attention to detail.
• Strong communication and interpersonal skills.
• Ability to adapt to challenges and opportunities with a solution‑oriented perspective.
• Previous experience in a similar role, especially in the food service industry.
• Some knowledge of food safety and sanitation practices.
• At least 1 year of experience working as a hospitality assistant.

For almost 20…