AGM​/Deputy Manager - NSO Bloomsbury

Position: AGM / Deputy Manager - NSO Bloomsbury
Deputy General Manager – Bespoke Luxury Hotel  New Opening
MCG Recruitment are delighted to be working with our client, a brand-new 4-star hotel, seeking a Deputy General Manager to work alongside the General Manager in delivering exceptional, seamless guest experiences.
This is a senior, hands-on leadership role for someone with a strong Food & Beverage background, a natural hosting instinct, and a passion for leading confident, motivated teams.

The Role As Deputy General Manager, you will be central to ensuring the hotel runs seamlessly behind the scenes while shining on the floor. You will help set the tone for the guest experience and support your teams in delivering intuitive, calm, and personal luxury service.

Key Responsibilities:

Support the General Manager in the day-to-day running of the hotel
Help shape a service culture that is relaxed, warm, and effortless
Lead Food & Beverage operations, focusing on flow, atmosphere, and guest connection
Be a visible host, engaging with guests, anticipating needs, and creating a sense of belonging
Manage, mentor, and motivate teams with empathy and clarity
Oversee events, corporate stays, and weddings, ensuring every occasion feels personal and unhurried
Maintain the highest standards across a luxury hotel environment without stiffness or formality  About You  
Strong Food & Beverage background in luxury or quality-led hotels
A people person: calm, approachable, and confident
Experience in events, corporate business, and weddings
Naturally service-led, believing great hospitality should feel seamless, not showy
A collaborative, hands-on leader who enjoys developing teams and experiences
Passionate about creating spaces where guests can genuinely switch off  Why Join?  
Be part of a prestigious, boutique hotel brand committed to intuitive luxury
Take a hands-on, senior leadership role with real influence
Lead and develop high-performing, motivated teams
Deliver personal, memorable experiences in a brand-new, inspiring environment  #MCG1