Hotel Receptionist; Maternity Cover - California Hotel

Overview

Hotel Receptionist (Maternity Cover) – California Hotel 3*

Kings Cross

The California Hotel is a 61-bedroom bed & breakfast, part of the Megaro portfolio, with an Art Deco look and vibrant bar & Terrace.

We are looking for an experienced Hotel Receptionist, ideally with experience using Rezlynx (PMS) – though not required to be considered.

The receptionist will be on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, and maintaining fast correspondence with guests, assisting as promptly as possible.

• ensure arrivals, check-in & check-out are managed smoothly and efficiently to the highest customer service level.
• have great attention to detail.
• have great communications skills.
• have excellent command of English, both verbal and written.
• be extremely knowledgeable regarding the company services, standards & products.
• flexible on working hours and duties.
• have a great eye for detail and will maintain guests’ records up to date at all times.
• provide exceptional customer service and unforgettable experience.

• Hospitality professional with a to-do attitude and passion for customer service and guest journey.
• Ability to work on-site 5 days per week.
• Experience is preferred;
  Rezlynx (PMS) experience is a plus but not required.

This is a temporary role to cover a maternity leave, with an expected start date in the first or second week of December. Apply today and begin a new adventure with us.