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Guest Experience & Reservations Lead – Luxury Hospitality
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-01-31
Listing for:
Hakkasan Group
Full Time
position Listed on 2026-01-31
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
A luxury hospitality group in Greater London is seeking an experienced Reception Manager to lead their reception function. The successful candidate will manage the reception team and oversee all guest interactions from arrival to seating. Responsibilities include managing reservation strategies and ensuring high service standards. The ideal applicant has previous experience in luxury hospitality, excellent communication skills, and is adept at guest service recovery.
This role is paired with competitive employee benefits and a supportive work environment.
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