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Night Guest Communications Lead - Reservations & Service
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-01-30
Listing for:
The Peninsula London
Full Time
position Listed on 2026-01-30
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Customer Service Rep -
Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
A luxury hotel in London seeks a Night Guest Communication Executive to enhance guest experiences and manage communications around the clock. The role involves handling calls, managing reservations, and ensuring hotel service standards are met during night shifts. Candidates should possess customer service experience, proficiency in hotel systems, and outstanding communication skills. Joining this prestigious hotel means being part of an award-winning service team, offering competitive remuneration along with attractive benefits.
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