Breakfast Waiter​/Waitress

Breakfast Waiter/Waitress ()

Job Description

Conrad London St. James Hotel, 22-28 Broadway, London SW1H 0BH

Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

Please note this is a part time role, working 30 hours a week

• Hourly rate: £12.88 /hour plus an expected average annual service charge likely to be between £4,500 – £5,000
• Global travel program for team members
• Uniforms
• Meals whilst on duty
• Part of a fabulous team

The hotel is located in the heart of Westminster, and offers 256 beautifully appointed bedrooms. Its outlets provide opportunities to join exciting food and drink concepts within its luxury service environment.

• The Blue Boar Pub, opened May 2021, a contemporary take on a British pub
• The Hedgerow, the hotel’s first cocktail bar, inspired by traditional British countryside
• The Pem, a glamorous and elegant restaurant showcasing classic British cuisine with modern techniques
• The Orchard, for afternoon teas and lighter meals
• The Executive Lounge, an exclusive space dedicated to valued guests with heightened luxury and personalised service
• Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings, each delivering the same commitment to quality, luxury, and service excellence

• Earliest shift will start at 5am
• Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference & Events
• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

• Commitment to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

St James Park Tube Station – District & Circle Line – across the road

Westminster Tube Station – Jubilee Line (4 Mins Walk)