Supervisor, Hospitality ​/ Hotel ​/ Catering, Hotel Management

Who We Are

Cubitt House is a collection of eight distinctive London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences.

We’re looking for a Floor Supervisor to join the team at The Builders Arms, our much‑loved Chelsea pub just off the King’s Road. This iconic neighbourhood destination is known for its warm atmosphere, stylish interiors, and exceptional British dining.

As a Floor Supervisor, you’ll play a key role in leading the front‑of‑house team, ensuring smooth and efficient service throughout the day. You’ll lead by example, support the management team, and help deliver the high standards of hospitality that make Cubitt House special.

• Supervise daily front‑of‑house operations, ensuring smooth and efficient service.
• Lead by example, delivering warm and attentive hospitality to every guest.
• Support and motivate the team to maintain Cubitt House’s high service standards.
• Assist with training, opening/closing procedures, and day‑to‑day organisation.
• Work closely with the management team to maximise guest satisfaction and team performance.

• Previous supervisory experience in a quality hospitality environment.
• Strong leadership skills and the ability to inspire and support a team.
• Excellent communication and organisational abilities.
• A hands‑on approach and a genuine passion for delivering exceptional service.

• Competitive pay plus service charge. Advertised rate is inclusive of service charge.
• Perkbox – 30 points every month to spend however you like.
• Enhanced maternity and paternity leave.
• Wagestream, pension & cycle‑to‑work scheme.
• Employee of the Month recognition & reward programmes.
• Supplier trips, tastings, and external learning opportunities.
• Delicious staff meals while on shift.
• Monthly Bar Academy for cocktail mastery and premium drinks training.
• Quarterly staff socials, competitions, and a legendary Christmas party.
• Language development school to help you grow.
• Work anniversary reward – £100 per year up to 5 years, then £150 per year thereafter.
• A bottle of champagne on your birthday.
• 50% off food & drink across all Cubitt House pubs.
• Clear career progression within a respected, growing hospitality group.
• A supportive, passionate culture that values both skill and character.