Hospitality Lead

Hospitality Lead

Lead operational excellence across 6,000 meetings, 800 events, and 50,000 annual visitors while delivering world‑class guest experiences at our most demanding EMEA location.

• Maintain and enhance service standards and operational playbooks.
• Deliver exceptional guest experiences from arrival through departure.

• Lead and develop hospitality professionals and vendor teams.
• Build strong relationships with senior stakeholders.
• Foster continuous improvement culture through training and mentorship.

• Serve as primary hospitality contact for client leadership.
• Present confidently to executives with polished communication standards.

• Oversee complex event production with meticulous attention to detail.
• Balance operational execution with strategic planning.
• Manage multiple high‑stakes projects simultaneously.

• Customer‑centric mindset with unwavering focus on guest satisfaction.
• Natural relationship builder with diverse stakeholders.
• Strong corporate hospitality and event management expertise.
• Intuitive brand representation and experience delivery.
• Executive presence with confidence in senior leadership interactions.

• Exceptional detail orientation with strategic perspective.
• Strong multitasking and prioritization abilities.
• Proactive problem‑solving with anticipatory thinking.
• Adaptable and resilient under pressure.
• Impeccable communication and project management skills.

• Culinary Experience
• Restaurant Experience
• Food Service
• Hospitality Management
• Hotel Experience
• Hospitality Experience
• Management Experience
• Event Planning
• Employment & Labor Law
• Project Management Software
• Customer relationship management
• Restaurant Management

Employment Type:

Full‑Time

Experience:

years

Vacancy: 1

Location:

On‑site London G

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.