Night Guest Experience & Reservations Specialist
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-01-29
Listing for:
HSH Group / The Peninsula Hong Kong
Full Time
position Listed on 2026-01-29
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Guest Services, Customer Service Rep, Hospitality & Tourism
Job Description & How to Apply Below
A luxury hotel group in London is seeking a Night Guest Communication Executive to be the first point of contact for guests. This pivotal role requires efficient handling of telephone calls and email inquiries, while ensuring a high level of service excellence. The ideal candidate will have experience in the hotel industry, exceptional communication skills, and be capable of managing guest feedback.
The position involves night shifts, reflecting the operational needs of the hotel.
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