Café Manager – at Equinox

Healthy Ambitions Ltd is building a multi-brand portfolio targeting the £4.7 trillion global wellness market. We operate two distinct brands:
Heliix (premium wellness & longevity), Rejoove (value-conscious fitness).

Currently, we run three wellness lounges in partnership with luxury US gym chain Equinox in Kensington, St James's and Bishopsgate, plus a new smoothie bar concept with Fitness First. Our mission:
To serve up the world's best food & beverage offering for fitness & wellness enthusiasts.

With an ambitious goal of 30 staffed sites across the UK & Europe, we're experiencing exceptional growth. We don't compromise on quality, we hire exceptional talent, we move fast, and we build relationships based on trust, responsiveness and reliability.

Heliix is London's premier fitness and longevity café, proudly partnered with Equinox, one of the world's most prestigious fitness and lifestyle clubs. We specialise in nutritionally rich, premium food and drink designed to fuel performance, recovery, and long-term wellbeing.

We're seeking an experienced, energetic and wellness-driven Café Manager to lead our in-club café team, elevate member experience, and drive operational and commercial success. This isn't your typical hospitality role - we're looking for an entrepreneurial operator who thrives in a dynamic, minimal red tape environment where proactive doers go above and beyond.

If you're passionate about health, hospitality and high performance, and you want to grow with a rapidly scaling business, this is your role.

• Complimentary meals during shifts
• Full access to Equinox Gyms
• Private GP & counselling services
• Private medical insurance
• Expert training programme, including nutrition fundamentals
• 28 days annual leave
• Fun, dynamic, high-energy work environment
• Clear career progression opportunities as we scale to 30 sites
• Opportunities to represent Heliix at wellness events and industry activations

As Café Manager, you are the driving force of Heliix: overseeing all day-to-day operations, leading and developing your team, maintaining exceptional service standards, and championing our wellness-focused mission. This is an active, site-based leadership role - you'll be on the floor, not behind a desk.

You will run the café with full operational and financial accountability, including P&L management, optimisation of sales, and ensuring exceptional quality across all food, beverage, and wellness-focused offerings. You will also play a key role in implementing nutrition-led initiatives, sustainability projects, and innovative wellness activations across the club.

You report directly to the Operations Manager and act as a brand ambassador, living and breathing the Heliix values of nutrition, performance, and wellbeing.

• Lead and inspire Café Assistants and Supervisors
• Train team on nutrition basics, dietary requirements, allergens and wellness-focused service
• Conduct 1-to-1s, probation reviews, and ongoing development
• Foster a positive, motivated, health-focused team culture
• Full responsibility (with guidance and support) for café P&L, margins, wage control, and budgets
• Analyse daily/weekly/monthly performance
• Implement upsell strategies focusing on premium wellness products and supplements
• Deliver monthly P&L and performance reports to Head Office

• Manage daily café operations including smoothies, meals and specialty coffee
• Ensure food safety, hygiene and H&S compliance
• Maintain strict allergen procedures and nutritional accuracy on advertised products
• Oversee equipment maintenance and cleanliness standards
• Ensure 100% completion of weekly operational KPIs (Food Alert)
• Maintain stock accuracy, manage ordering and minimise waste

• Provide a welcoming, educational and wellness-driven experience for Equinox members
• Offer nutritional guidance and product recommendations
• Resolve member concerns within 24 hours
• Build personal connections with regular members and support their wellness goals
• Promote seasonal detox menus, functional ingredients and wellness campaigns

• Act as a…