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Guest Experience Lead – Front Office & Team Coach
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-01-22
Listing for:
Accor
Full Time
position Listed on 2026-01-22
Job specializations:
-
Hospitality / Hotel / Catering
Hospitality & Tourism, Hotel Management
Job Description & How to Apply Below
A leading hospitality company is looking for a Reception Team Leader to manage the front office at Mercure London Bankside. In this role, you'll guide a team to deliver outstanding guest experiences, oversee daily operations, and ensure effective communication between departments. Candidates must have strong customer service skills, conflict resolution abilities, and the capacity to lead a diverse team. The position requires flexibility in working day and night shifts.
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