Marketing Coordinator

We have an amazing opportunity for a Marketing Coordinator to join our Sales & Marketing team, located on St Thomas Street, just a few minutes away from our hotel, Shangri-La The Shard, London.

The Marketing Coordinator will play a key role in delivering the hotel's content strategy. This will involve writing, designing, editing, creating, and distributing highly engaging targeting content and promotional material for the hotel’s audiences.

Responsibilities include assisting the Marketing Manager with campaigns to drive brand awareness, design, and content creation for internal and external purposes, managing F&B social media accounts, monthly reporting, administrative tasks as required and more. This is an exciting role operating in a fast‑paced environment with a great team. You will be a dynamic and hardworking individual, with exceptional copywriting skills, a creative flair and excellent attention to detail.

The Shangri‑La Hotel London is located in the Shard, Western Europe’s tallest building. We are the first elevated luxury hotel in the city, bringing our roots in Asian hospitality to the West. Our hotel offers 202 guestrooms and suites – located throughout levels 34 & 52 of The Shard; with unparalleled views across London, the hotel features several signature dining venues & three river‑facing event spaces.

Located in London’s most historic area, the hotel is near the financial hubs of the City and Canary Wharf as well as key tourist attractions such as Tate Modern, the Tower of London, St. Paul’s Cathedral, Shakespeare's Globe and Borough Market.

• You are familiar with luxury, ideally well versed in Forbes 5‑Star Hotels
• Within your work you demonstrate flexibility, reliability, and adaptability
• In your work you are known for being extremely organized with superb attention to detail
• Confidence in a fast‑paced environment comes natural to you, coupled with a positive resilient attitude
• You are proud of your immaculate and professional appearance at all times

• 50% discounts in our exclusive award‑winning luxury restaurants and bars
• Yearly ‘CODE Hospitality membership’
• Complimentary dining whilst at work
• Complimentary dry‑cleaning service for your work attire
• Annual season travel ticket loan to support you in your journey to work
• Staff rates at properties worldwide
• Exclusive discounts across London Bridge area via the “Shard Card” membership scheme
• Loyalty benefits – such as complimentary stays, monetary recognition for long service
• Investment in your personal development via our vast online Shangri‑la academy courses
• Internal promotions and endless opportunities
• Unique cultural and engagement events across all teams
• Immediate enrolment onto our employee recognition platform “moments of joy”
• Financial recognition for introducing new successful team members into the hotel via our in‑house talent team

Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.