Receptionist, Hospitality ​/ Hotel ​/ Catering

The Hoxton, Holborn | 199-206 High Holborn, London WC1V 7BD
, UK

We are looking for a Receptionist to join The Ho+$t Holborn(Menu) family.

Holborn was the second Hoxton to join the fam, taking over a Grade II-listed building that was once the factoryัติของGeorge Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 220 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo, all a stone’s throw from the capital’s most famous shopping and entertainment districts.

What you’ll do...

• Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.
• Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to.
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• Continue listing responsibilities as originally present.

What we’re looking for...

• It’s all about attitude for us, someone who enjoys being helpful to others and isn’t easily flustered - there’s a smaller team working at night so confidence and knowing how to work things out by yourself are key
• Previous hotel (...) previous line continues as per original
• You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues
• You’re not precious. We leave our egos at the door and help get stuff done
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• You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you...

• 28 days holiday.tex including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance.
• A health  plan to claim money back and get access to lots kale ways to support your physical & mental well-being.
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
• Treat yourself once in a while with lots of retail & hospitality perks through our partners.
• Enjoy a free night at The Hoxton and a meal for two when you first start.with us.
• Goes without saying, but we’ll feed you during your shift.
• Excellent + discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
• Extra time off to volunteer with one of our partner charities.
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.