Group Reservations Executive

Rewards for Joining the Team

• £250‑£1,000 cash incentive when referring a friend – T&C apply
• Long‑service recognition: cash bonus and free overnight stays for 2+ years

• Meals provided while on shift
• Sales incentives and additional rewards
• Discounted/free use of leisure facilities – “Hotel specific”
• Free car parking – “Hotel specific”
• Discounted hotel stays or free stays as recognition rewards
• Personal development opportunities within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C apply
• Annual holiday entitlements inclusive of bank holidays
• Option to buy additional holiday entitlements
• Pension enrolment

• Passionate and willing to learn
• Positive attitude, makes guests smile
• Friendly and caring
• Enjoys working as part of a team
• Highly professional telephone manner and excellent communication skills
• Outstanding administration and organisational skills
• Ambitious and hard working
• Good communication and excellent grooming standards
• Ability to work morning, afternoon/evening, and weekends
• Deliver exceptional customer experiences at all times
• If Group Reservations Executive is the role for you, what’s stopping you?

Klarent Hospitality are recruiting a Group Reservations Executive to join our UK & Ireland hotel brand portfolio. We pride ourselves on rewarding hard work and long service while providing growth opportunities.

• Convert inquiries into contracted business quickly
• Respond positively to sales inquiries to develop future sales leads
• Identify suitable sales leads and act upon them
• Respond to all customers in a highly professional manner, ensuring all reservations are completed accurately to the Guest’s expectation
• Provide prompt and efficient service while maintaining the hotel’s brand standards