Hotel Receptionist – 5* Boutique Hotel

Hotel Receptionist – 5
* Boutique Hotel. Kings Cross.

Born in March 2007, The Megaro Hotel is a 49‑bedroom boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists.

We are looking for an experienced Hotel Receptionist ready to join our wonderful team. Experience in a 5
* hotel would be ideal, although not a must. The receptionist will work on-site 5 days a week, managing reservations (check‑in & check‑out), calls, and richtige emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible.

The ideal candidate will be passionate, well‑presented, and extremely knowledgeable, and passionate about 5‑star service. The role reports directly to the Hotel Manager and requires superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key.

• Ensure arrivals, check‑in & check‑out are managed smoothly and efficiently to the highest customer service level.
• Act as a system superuser, updating guests’ history accordingly and understanding very well the management of room rates.
• Be extremely knowledgeable about the company services, standards & products.
• Commercially and financially astute.
• Flexible on working hours and duties.
• Have a great eye for detail and maintain guests’ record up to date at all times.
• Provide exceptional customer service and unforgettable experience.

• Experience: Required
• Languages: English – Advanced
• Employment:taí Full‑time
• Schedule: Rota changes weekly
• Salary: £27,352 yearly
• Starting time: Immediate start!

If you are looking for a vibrant yet high‑end operation, no need to look any further. Apply today and begin a new adventure with us.