Conference and Banqueting Manager - Kia Oval

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Job Introduction

We're seeking a confident and organised Conference and Banqueting Manager to join our collaborative team at The Kia Oval - the iconic home of Surrey County Cricket Club and one of best conference venues in London!

In this fast-paced role you will be responsible for overseeing the smooth running of all conference and events catering, hospitality, and bar operations, ensuring exceptional service and attention to detail across match day and non-match day conferences and events.

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show‑stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

• Oversee the smooth running of all C&E operations, ensuring exceptional service and attention to detail across every event.
• Work closely with the Sales team to review client requirements, attend site visits, and confirm operational details.
• Partner with the Culinary team to maintain outstanding food presentation and service standards.
• Lead weekly function sheet meetings to align internal teams on event plans.
• Produce staff rotas in collaboration with the Head of C&E, ensuring labour costs are monitored and controlled.
• Maintain a strong working knowledge of in-built AV systems; train Event Managers/Supervisors and liaise with suppliers to order additional equipment when required.
• Coordinate with the reception team to ensure event signage, paperwork, and administrative materials are prepared and distributed in advance.
• Monitor till operations, oversee bar closures, and ensure the secure handling of cash and stock.
• Oversee all catering setups, working closely with the logistics team to ensure events are set according to function sheets and SOPs.
• Maintain stock levels and ensure all catering equipment is in good working order, arranging repairs or replacements as needed.

• Manage and support a team of Managers and Supervisors, providing clear pre‑event briefings and post‑event feedback.
• Assist with the induction, training, and development of team members, ensuring high levels of service and operational efficiency.
• Promote a positive, collaborative working culture across all departments.

• Welcome event organisers and clients, ensuring their needs are met from initial planning to delivery.
• Provide cover or oversight for the OEL reception, ensuring guests and clients are greeted professionally, queries are handled efficiently, and reception operations run smoothly.
• Act as the main operational point of contact on event days, quickly resolving any issues or last‑minute requests.
• Build strong, lasting relationships with clients, encouraging repeat business and positive feedback.

• Ensure compliance with all health, safety, and legal regulations.
• Contribute to regular health and safety meetings and maintain accurate training records.
• Lead by example in promoting a safe working environment for staff, clients, and guests.
• Promote the Levy culture of sustainability first, ensuring a proactive approach to wastage, electricity usage and our 2027 net zero promise.