Night Auditor

Company Description

Accor, the world‑leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties, throughout 110 countries.
With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co‑working and wellness spaces, Accor enables new ways to travel, work, and play.
By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible.

Located in the heart of London,
Mercure London Bankside Hotel
, we are looking for a Night Auditor to bring a sparking personality to the role.

• Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates worldwide at Accor Hotels
• Continuous learning and development through Accor Academy
• Well‑being support for professional and personal life
• Opportunities to grow across 5,000 hotels in over 100 countries
• Active participation in initiatives to build a more inclusive and sustainable world
• And many more perks – our objective is simple: make you grow and give you the spark to unleash your personality

• Serve as the ‘face of Mercure London Bankside’, welcoming guests during the night and ensuring their well‑being
• Assist in the general running of the hotel at night and liaise with other departments to guarantee a wonderful guest experience
• Perform night audits and hotel safety checks to ensure everyone's safety
• Maintain confidence in all aspects of guest relations, recognising all guests including those who require special attention

• Fluency in English
• Capability to understand guests' perspectives to enhance service quality
• Training will be provided in all front‑of‑house functions and the safety of the property and personnel

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

To support your success, you will be trained in all front‑of‑house related functions and required to be fluent in English. We will arrange a one‑night stay for you to experience the role first hand.
Ready to discover more? Get in touch with us – we would love to hear from you.