Hell's Kitchen F&B Coordinator

Hell’s Kitchen (London) is an immersive dining experience that captures the energy and excitement of the iconic television show and delivers it directly to the table. Designed to transport guests straight into the heart of the action, the restaurant blends theatrical flair with culinary excellence and exceptional service, while pairing outstanding food and drink with world‑class service.

• Contract:
  
  Full Time
• Payment:
  Hourly
• Salary: £14.70 per hour + tronc

• Managing and coordinating restaurant bookings across all booking systems
• Acting as a key point of contact for guest enquiries, group bookings and special requests
• Ensuring booking information is accurate, up to date and clearly communicated to the restaurant team
• Supporting the management team to maximise covers and optimise table planning
• Working closely with front of house, sales and operations to ensure smooth service delivery
• Maintaining accurate records, confirmations and reports
• Identifying opportunities to enhance the guest journey through thoughtful coordination and communication
• Upholding brand standards and delivering a warm, professional and relatable service at every touchpoint

• Previous experience in a reservations, bookings, F&B or hospitality coordination role
• Comfortable working with booking and reservation systems
• Highly organised with exceptional attention to detail
• Confident, clear communicator with a natural, guest‑focused approach
• Adaptable, calm under pressure and able to manage competing priorities
• A team player who enjoys working with people and supporting a fast‑paced operation
• Passionate about hospitality and creating exceptional experiences

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us: career development & growth, financial wellbeing, mental & physical wellbeing, and recognising (and rewarding!)

a job well done.

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
• Refer a Friend – Earn up to £1000 when friends join our team.
• Interest‑Free Loans – Season ticket loans to make commuting easier.

• On‑Site Mental Health First Aiders.
• 24/7 Employee Assistance Line – Free, confidential advice.
• Be Well Platform – Our online fitness and wellness resources.
• Gym Discounts & Cycle to Work Scheme.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
• Social & Seasonal Events – Fun, inclusive celebrations.
• People Council – A platform for every voice.
• Paid Volunteering Days – Give back to causes close to you.

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.

• Entry level

• Full‑time

• Management and Manufacturing

• Hospitality