Front of House Reception Team Member Part Time

Front of House Reception Team Member Part Time

Join to apply for the Front of House Reception Team Member Part Time role at Novotel Hotels.

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, we all share a common ambition: to keep innovating and challenging the status‑quo.

By joining us you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will be in a caring environment and a team where you can be all you are, growing, fulfilling yourself, discovering other professions and pursuing career opportunities, in your hotel or elsewhere in the world. You will enjoy exclusive benefits and recognition for your daily commitment.

Everything you do with us will offer a deep sense of meaning, creating lasting, memorable, and impactful experiences for our customers, colleagues, and the planet.

• Handle any guest complaints and/or remarks made at the front desk.
• Contribute to guest satisfaction at all times by providing high quality services throughout their stay.
• Ensure service standards are followed with friendly and engaging service.

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.

• Service focused personality is essential.
• Previous experience in a similar role is an asset.
• Prior experience working with OPERA CLOUD system.
• Strong interpersonal and problem‑solving abilities.

• Salary £13.69 per hour.
• Employee discounted rates in Accor Hotels worldwide.
• Excellent training and development opportunities within the hotel and throughout Accor worldwide.
• Complimentary meals on duty.
• Recommend a Friend bonus.
• Cycle to Work Scheme.
• Further discounts in Accor properties worldwide (Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure, Ibis).

Entry level

Full-time

Administrative

Hospitality

Location:

London, England, United Kingdom