Night Supervisor - Shift

Job Number:

HOT0C5KB

Work Locations Hilton London Syon Park, Middlesex London TW7 6AZ

Night Supervisor - Shift from 11pm to 7am (HOT0C5KB
)

As Night Supervisor, you will supervise night‑hour assistance to Guests to contribute to an overall exceptional experience from check‑in through check‑out. A Night Supervisor contributes to the first impressions of our guests.

Join the Front Office team, working in the Reception area of the hotel. You will supervise and deliver front office operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues.

• Hourly Rate up to £14.61
• Smart uniform provided
• Free healthy meals when on duty
• Grow your Career – personal development programmes
• Corporate Responsibility programmes
• Team Member Travel Program – discounted hotel nights plus 50% off food and beverages (subject to outlet)
• Team Member Referral Program
• High street discounts via Perks at Work
• Holiday 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free parking

• Supervise night‑hour guest assistance and front office operations.
• Manage guest queries, complaints, and create memorable experiences.
• Lead and coach the front office team.

• Experience leading a team or readiness for a first leadership position.
• Passion for exceptional customer service.
• Excellent communication, coaching, and problem‑solving skills.